We've been expecting you.

Bought a car from Joel here at Carcanix. Very smooth transaction and accomodating demeanor. Had some work done (Headlight install) as a part of the deal and that work was performed very cleanly, without any issues. I just wish his shop was closer to my house so that I can take my car back here for all the maintenance/repairs. I would not hesitate to come here again.

5 star from Rob L. on Feb 08, 2019

Now I am no mechanic nor car enthusiast so I definitely don't know much about cars. Because of my lack of knowledge, I have been taken advantage of many times from mechanics who would tell me that my car was in need of major repairs every time I went in for a simple oil change. After getting referred here by a good friend of mine, I can only say that Joel, the owner of Carcanix is by far the most trustworthy person any one could go to for repairs as well as questions on cars. After dropping by for an oil change, he looked over my car parts briefly and was impressed with how well maintained it was and when he saw the previous oil filter that was used in my car, he was very disappointed on how poor quality it was especially after I told him how much I had paid. He did not make any attempt to sell unnecessary parts. Instead, he gave me a little education on how certain parts function as well as their life spans which give me a general idea of when I should replace certain parts. Really helpful as it allows me to do budget planning the next time I need to go in for repairs. As for the wait, it may take some time since it is a small shop with no more than three employees on duty. It his highly recommended that you schedule an appointment at least a week in advance. The wait may be long but they accommodate it by making sure nothing goes wrong with the repairs as well as provide a stack of DVDs (actual movies) to watch while you wait. Generally, your repairs should be done way before you reach halfway of whatever movie you watch unless you are getting extensive work done that requires hours of labor.

5 star from Daniel K. on Aug 15, 2014

It's rare that you find an automotive repair facility that is advanced in the art of Customer Service. Joel Portnoy is a master at this art. He is beyond fair and hasn't charged me a dime for anything that didn't need to be done. And, in fact, saved me money by not doing a repair someone else told me was required. The fact that this facility is qualified to work on late model Volvo's - which I unfortunately have - is a GOLD MINE find for me. Every repair has been done right the first time and they have a customer for life. I toggle back and forth between Sac and San Jose. I'll trailer my car to this place before I have the thief's at the San Jose shop work on my V70 again!!!

5 star from K. B. on Jun 19, 2012